Record policy

How a seller lands here, and how they come off.

Most of what follows is enforced in code rather than promised in prose. The factual-basis gate, the investigation window, the status flow, and the one-time grace are all implemented, so a moderator cannot quietly step around any of them. Where a rule is a review standard applied by a person instead, this page says so.

The full legal documents live separately: terms of use, privacy, and removal and takedown requests.

The rules

Evidence is the standard for publishing

The form takes a report without screenshots, because a real account of what happened is worth having even when the screenshots are gone. What it does not do is publish one. Nothing a stranger submits appears automatically, and nothing appears at all until our own investigation has recorded a checked source behind it, which a report nobody can verify will not survive.

Handles, not people

We identify a seller by their public handle or storefront and their public selling conduct only. We do not publish legal names, addresses, phone numbers, employers, or any other private information, and we reject reports that include them.

A full, dated audit log

Each entry carries a dated log of every report against that handle. We show when something was reported and never who reported it. Reporter identity is not published, not shared, and not collected in the first place.

Red flag, not a verdict

An entry means proceed with caution, here is why, shown next to the evidence so you can reach your own conclusion. It is not a claim that anyone committed a crime and not a determination of guilt.

Disputes are welcome

A seller with an entry can dispute it. Filing flips the entry to disputed immediately, in public, and it stays that way while the evidence is re-checked. If the evidence holds up the entry stays. If it does not, the entry comes down and the log records that rather than hiding it.

One chance to come off

A fair reason, such as a mispriced card or not running comps, gets a handle cleared and its entry removed. That is a one-time grace. Repeat the same tactic and the handle comes back with a re-listed entry, for good. The system will not clear the same handle twice.

Investigation

What happens in the 3 to 5 days after a report.

A report is a starting point, not a finding. Between submission and publication we do our own work, and what gets published rests on that work rather than on the reporter's word. Reports that do not survive it are dismissed and never appear.

The reported listing or streamWe go to the source named in the report and record what is actually there: the asking price, the description, the terms, and the dates.

The same handle across its other listingsOne bad price can be a mistake. We look at the seller's other active and completed listings to see whether the reported behavior is a pattern or a one-off.

The same seller on other channelsSellers commonly run the same storefront across several platforms. We check the other public channels that same storefront operates to see whether the conduct repeats there.

Public price historyFor pricing reports we compare against public sold history so over-market is a measured statement rather than an opinion.

Anything that contradicts the reportWe record what cuts against the report as well as what supports it. A report that does not hold up is dismissed and never published.

Limits we hold ourselves to

We look only at public selling conduct: listings, storefronts, public streams, and public sold history.
We never publish a person's legal name, address, phone number, employer, or any other private detail, and we do not go looking for them.
We do not contact a seller's customers, family, or employer.
We record observations, not conclusions about anyone's character or intent.
Where a finding has a public source, we cite it so a reader can check it themselves.

Occasionally we publish faster. If the findings are conclusive before the 3 day mark, an entry can be published early. When that happens it is stated in that handle's audit log, with the actual number of days, so the record never implies a longer review than it got.

Status flow

What each status means.

Reported

Evidence received and reviewed. Not yet contested.

Disputed - under review

The seller contested this. The evidence is being re-checked.

Confirmed

Reviewed and the evidence holds.

Cleared - came off

Came off the list. Not shown publicly.

Re-listed - repeat

Back on after repeating the same tactic. The one-time grace is spent.

Cleared handles are removed from the record entirely and their entry page stops existing. They stay in the totals so the numbers remain honest, but the handle is no longer named.

Terms

Terms of use, in short.

The full terms are at /legal/terms. That page is the canonical version and governs if anything below differs from it. What follows is the plain-language summary of the same rules, kept here next to the policy it describes.

What this site is

CardConduct is an independent, community-run record operated by StephensCode LLC. It publishes reports about the public selling conduct of public trading-card seller handles across all card games. Entries reflect reports submitted by the public together with our own review of the evidence and the sources we checked.

Opinion and evidence

Entries are statements of caution and opinion based on the disclosed evidence shown with each one. The underlying screenshots, observations, and sources are published so readers can evaluate them independently and reach their own conclusions. Nothing on this site states that any person or business has committed a crime, and nothing here is a legal finding.

Accuracy and corrections

We investigate before publishing and re-investigate on dispute, but reports come from the public and evidence can be incomplete or mistaken. If you believe an entry is wrong, file a dispute and it will be re-checked. We correct or remove entries that do not hold up, and the audit log records the correction rather than erasing it. If you are not the seller and want something removed, the route is /legal/takedown.

Privacy

We do not ask reporters for their identity and do not store it. We store the submitted report text, the attached screenshots, and a salted hash of the submitting network address used only to throttle abuse. Dispute contact details are stored so we can reply, are used for nothing else, and are never published. The full detail is at /legal/privacy.

Submitting a report

By submitting a report you confirm that:

Your report is truthful and describes conduct you actually observed.
The screenshots you attach are genuine and unaltered.
You are reporting public selling conduct, not a private dispute or a grudge.
You have not included anyone's legal name, address, or other private details.

Reports that are fabricated, altered, retaliatory, or that expose private information are rejected, and the submitting source may be blocked.

No affiliation

CardConduct is not affiliated with, endorsed by, or sponsored by any marketplace, card manufacturer, game publisher, grading company, or creator. Partner creators may link to this record; none of them control what goes on it. All trademarks belong to their respective owners.

No warranty

This site is provided as-is, for informational purposes, with no warranty of any kind. Decisions about who to buy from are your own. StephensCode LLC is not liable for any loss arising from use of this site.

Contact

Sellers should use the dispute form. It routes straight into the review queue, flips the entry to disputed as soon as it is filed, and is the fastest way to get an entry re-checked. Replies are written by a person, not sent automatically, so allow up to 5 days for one. For anything else, email info@stephenscode.dev.

Removal requests that are not a seller dispute go through /legal/takedown. Canonical documents: terms and privacy.