Getting something removed.

Copyright notices and counter-notices for CardConduct go to the agent below. This is a small operation, so that agent is a named person rather than a department.

Kyle Stephens
Designated Copyright Agent, StephensCode LLC
legal@cardconduct.com

Email is the fastest and is watched. If you need to serve a notice by post, ask at the address above and a postal address will be sent to you.

These are the elements set out in 17 U.S.C. 512(c)(3)(A). A notice missing any of them may not be actionable, and rather than guess at your meaning we will write back and ask for what is missing, which costs you time. Include all six.

1. Your physical or electronic signature, as the owner of the exclusive right being infringed or a person authorized to act for that owner.
2. Identification of the copyrighted work you say has been infringed. If several works are covered by one notice, a representative list of them.
3. Identification of the material you want removed, with enough detail for us to find it. The best version of this is the full URL of the entry plus a description of which screenshot on it, or the direct URL of the image itself.
4. Your contact details: mailing address, telephone number, and email address.
5. A statement that you have a good faith belief that the use complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the notice is accurate, and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner's behalf.

What happens after we get it

A valid notice is acted on expeditiously: the identified material is removed or disabled. Removing one screenshot does not usually remove the entry, because an entry rests on the recorded findings and the sources checked as well as on the images, so the entry normally stays with one fewer exhibit. Where the removal changes what an entry shows, we say so on the entry rather than editing it silently.

Most images here are screenshots taken by the person who filed the report, of a public listing or stream. If you are a seller claiming copyright in your own product photos that appear inside such a screenshot, that can be a real claim and you are entitled to file it. Say so directly rather than dressing a factual objection in copyright language, because we read both and only one of them is credible when it is the wrong one.

Repeat infringers

Reporters have no accounts here, so there is nothing to suspend. What we can do, and will, is block a submitting source that repeatedly sends infringing material and withdraw the posting authorization of any partner site that does the same.

If material of yours was removed from this site by a copyright notice and you believe that was a mistake or a misidentification, you can send a counter-notice to the same agent. Under 17 U.S.C. 512(g)(3) it has to contain:

1. Your physical or electronic signature.
2. Identification of the material that was removed, and the location where it appeared before it was removed.
3. A statement, under penalty of perjury, that you have a good faith belief the material was removed as a result of mistake or misidentification.
4. Your name, address, and telephone number, a statement that you consent to the jurisdiction of the federal district court for the district your address is in, or if your address is outside the United States, any district in which we may be found, and a statement that you will accept service of process from the person who sent the original notice or their agent.

We forward a valid counter-notice to whoever filed the original notice. If they do not tell us within ten business days that they have filed a court action seeking to restrain the activity, the material may be restored, generally between ten and fourteen business days after we receive the counter-notice.

The same warning applies in this direction. Knowingly misrepresenting that material was removed by mistake carries the same liability under 17 U.S.C. 512(f) as a false notice does.

This is the most common reason people write to us, and it is not a copyright matter. Use the dispute form. It puts the entry into review, the evidence and every recorded finding is checked again against what you say, and you get an answer at the contact you give us. Your contact details are never published.

• If the evidence does not hold up, the entry comes down.
• If it was an honest mistake and you say so, the handle is cleared and removed from the record entirely. That grace is available once per handle, ever.
• If the evidence holds up, the entry stays, and the log will show that it was disputed and re-checked.

A dispute is faster than a lawyer's letter and it is read by the same person either way. If you would rather write instead of using the form, email legal@cardconduct.com, name the handle and the platform, and say specifically what is wrong. Vague demands to remove an entry with no statement of what is inaccurate get a reply asking for that, because there is nothing to re-check without it.

Private information

We do not publish legal names, home addresses, phone numbers, or employers, and reports containing them are supposed to be rejected before they ever reach the record. If something slipped through, email us and it comes down while we look at it, not after. You do not need to argue that one.

Trademarks

Marketplace names, game titles, and grading company names appear here to say where conduct happened. That is nominative use and no affiliation is claimed anywhere on this site. If you believe a specific use is misleading about the source of this site, write to us and say which use and why.

Legal process

Court orders, subpoenas, and law enforcement requests go to legal@cardconduct.com. One thing worth knowing before you send one: a request for the identity of a reporter returns nothing, because no reporter identity is collected and there is no column in the database that could hold one. What we hold about a submission is described on the privacy page.